Terms & Conditions



Welcome to Beboxa. These are the terms and conditions governing your access to and use of the website www.beboxa.com. By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Beboxa General Trading LLC (“we”, “us” or “beboxa”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Beboxa’s Privacy Policy (the “Privacy Policy”). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Beboxa. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

We reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been posted on the website. You are responsible for reading the terms and conditions. When you place an order with us you will be deemed to have read, understood, and accepted these terms and conditions.

About Us:

Beboxa and Beboxa Food are global, market leading business development companies, representing innovative & on-trend brands from around the world.

Trading license:

Trading License: Beboxa General Trading LLC is a fully licensed company trading Beboxa, a locally registered company governed by the laws of the UAE. All receipts, invoices and payment details will be made through Beboxa.

Contact details:

Beboxa – 806, Sheikha Noora Tower, Barsha Heights, Dubai, UAE. Email: mj@beboxa.com

Online shopping:

Become a member on the site? In order for us to deliver to you, you will need to become a member of the Beboxa website. All your details will be treated with the utmost privacy and security. Security is very important to us. We will require your delivery address, your contact and payment details. We will then give you an account number and ask you to set a password for your account. Please make sure your details are kept somewhere you can remember as this will help us to locate your account if you call or email us. Once your account has been set up, you’ll be able to view your order summary again in your ‘shopping cart’ page.

Online orders:

All orders submitted through our www.beboxa.com website are confirmed by e-mail. No order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for delivery to certain areas; in this case collection in which case we will contact you to notify you of an alternative option. All orders are subject to availability. Should any of the items be out of stock at the time of placing your order, you will be notified via email and we will suggest an alternative if possible. Alternatively, you will be offered a refund for this item (see refunds and returns).


Normal delivery times are 9am – 6pm Monday to Saturday. The day of delivery will depend on where you live. We anticipate order to ordinarily be fulfilled within 72 hours of payment.

UAE: Delivery is free for orders above Dhs200 unless you are in a designated remote location; we will contact you directly if you are and explain the premium for delivery. For orders below Dhs200 we charge a Dhs50 delivery fee. Your order must be placed before 2pm two days before the delivery day in order for us to be able to deliver.

OUTSIDE OF THE UAE: we can accept orders outside the UAE, there is a premium to the delivery charge. We will contact you directly to communicate these additional charges on the day of enquiry.

Payments and refunds

We offer only one method of payment:

Online payment through our secure payment gateway. You are now able to pay online for your purchases: we accept Visa and Mastercard. When you opt to make an online payment for your purchases, you will only be charged for the items which will be delivered. Upon confirmation of your order, you will receive a confirmation email with the items purchased. A final confirmation email will be sent to you with the final amount and confirmed items to be delivered. This is the amount that will be charged to your credit card. Any cancellations of orders paid for online need to be made in writing within 24 hours. Terms and conditions will vary according to YOUR payment card. There are no charges from Beboxa. Payment by cash or credit card on delivery will NOT be accepted.


Prices quoted are in UAE Dirhams and all payments are to be made in UAE Dirhams.

Privacy policy and Website Content

Privacy and Security Policy:

Beboxa is committed to protecting customers’ privacy and ensuring that all transactions are processed with utmost security. Beboxa does not store any credit/debit card information on its servers or database, all details will be processed to the payment gateway directly. Personal information will only be asked to ensure efficient processing of your order and will be saved in a secure database within Beboxa. Beboxa does not sell, trade, or rent any personal information to outside parties unless otherwise compelled by the law. The security and privacy of your personal information is very important to us at Beboxa. We recognize that security is a major concern among on-line shoppers, and thus we employ state-of-the-art data encryption technology to protect the personal information submitted to us, both during transmission and once received.

Customer Information:

Other personal data; such as your login details, home address, e-mail and billing information, are stored in a highly secure systems to ensure that all information you provide us with remains fully protected. Only those with proper authorization can view this data. Passwords are stored on our servers using one-way encryption systems.

Website content:

Beboxa General Trading LLC will use all reasonable endeavours to verify the accuracy of any information we place on the website but make no warranties, whether express or implied, in relation to its accuracy. The beboxa.com website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to Beboxa on the website or any transaction that may be conducted on or through the Beboxa website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade. We make no warranty that the Beboxa website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the beboxa.com website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Beboxa website and any information provided to or taken from the Beboxa website by you.

Other conditions:

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. By using this website service you agree to these terms and conditions of website use. Not withstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under UAE law.

For further details please contact mj@beboxa.com